Privacy Policy
This Privacy Policy describes how BTCProMax collects, uses, stores, discloses, and protects personal data and device-related information when you use the BTCProMax software and related services. This Policy is governed by the laws of the Hong Kong Special Administrative Region (HKSAR), including the Personal Data (Privacy) Ordinance (Cap.486).
1. Definitions
"BTCProMax" or "Software": The mining monitoring software and related systems developed by us.
"Personal Data": Information that identifies an individual.
"Device Data": Technical and operational data generated during mining device monitoring, including device parameters, performance statistics, fault logs, and device identifiers.
"Anonymous Data": Data from which identity has been removed.
2. Information We Collect
(a) Information You Provide
Including contact email and support communications.
(b) Device & Operational Data
Including device status, performance metrics, temperature, power status, online/offline events, and diagnostics.
(c) Network & Log Data
Including IP address (where necessary), application logs, crash reports, and software version.
(d) Usage Statistics
Including feature usage frequency and product performance indicators.
We do NOT collect unrelated personal content unless required by functionality or law.
3. How We Use Data
We use your data for: providing Services, diagnostics & support, improving performance, ensuring security, and legal compliance. Additional purposes require consent.
4. Data Protection & Retention
We apply reasonable safeguards to prevent unauthorized access, misuse, disclosure, and loss. Data is retained only as long as necessary for the collection purpose or as required by law. Data may be stored in Hong Kong or other regions with appropriate protections.
5. Sharing & Transfers
We do NOT sell Personal Data. Data may be shared: where legally required, with service providers, with your consent, or to protect safety & rights. All parties are bound by confidentiality.
6. Your Rights
You may request: access, correction, purpose information, and withdrawal of consent (if applicable).
7. Minors
The Services are not intended for minors. We may delete data involving minors if discovered.
8. Cross-Border Transfers
Where transfers occur, we ensure adequate protections are in place.
9. Updates
We may amend this Policy. Continued use constitutes acceptance of amendments.
10. Limitation
We are not responsible for third-party misuse beyond our control.
11. Contact
For any privacy questions, please contact us at: [email protected]
12. Governing Law
This Policy is governed by HKSAR law. Disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.